You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. The YYGP document published by NHS England can be found below.
Please click on the link below for more information: –
NHS England » Practice guidelines – you and your general practice
YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). Any concerns please forward to the surgery in the first instance.
Handsworth Medical Practice
Compliments, concerns and complaints
Telephone: 0121 551 4220
Write to: The Practice Manager, Handsworth Medical Practice, 4 Trafalgar Road Handsworth Birmingham B21 9NH.
NHS Birmingham and Solihull ICB
Compliments, concerns and complaints :: NHS Birmingham and Solihull
Email: bsol.patientexperience@nhs.net
Telephone: 0121 203 3313
Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT
Healthwatch Birmingham and Solihull
Contact Us – Healthwatch Birmingham & Solihull
Email: info@healthwatchbsol.org.uk
Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN